Help & Support

Contact Us

Call our Australian-based call centre. You'll speak to a real person who'll be happy to help you. Available 24/7.


+61 427 841 501

Email or fill out a contact form.


1300 851 676 Within Australia on non-TravelSIM service

+61 2 8668 7500 International or from a TravelSIM service

If you do not get straight through, please leave a message clearly stating your name, full contact number (inc. country & area codes), your TravelSIM number and a brief description on how we can help. Standard call charges apply after the first 3 minutes.

Popular Help


TravelSIM aims to deliver amazing customer experiences and if we did not succeed, we want you to let us know. If you have experienced or are experiencing an issue please contact us, we are available 24/7.

Join our free travel newsletter

Join 30,000+ other travellers to receive advice, tips and tricks on travel and technology.

Thanks, we've recorded your interest and we'll be in touch when new content is available.

Chat With Us